Why is my Company Name being rejected?

Modified on Wed, 10 Feb, 2021 at 7:50 PM

There are three criteria for your company name:

  • The name cannot exist on another account
  • The name cannot include an '@' symbol
  • The name must have at least 3 characters


These criteria were updated in December 2020. If you created an account before then, you may be asked to update your company name when you next publish a tour. 


If you are part of a larger brokerage company, we recommend that your company name include something that is specific to your office to avoid using a name that already exists. For example, you can include your office location (e.g., EyeSpy360 - Edgware), or your own name following the larger company brand (e.g., EyeSpy360 - Jane Doe). 

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