Once you publish your tour, there are two ways to make a video call using EyeSpy LIVE:

Shared Viewing: In the bottom left of your published tour, click the Shared Viewing button. This will generate a link to a LIVE video call that you can send via email, text or messenger to anyone. When your clients click on that link, they will be added to a live video call inside the same tour. With the Shared Viewing link you can add multiple users into an EyeSpyLIVE call at once. 

Call to action: This feature allows people viewing your tour to call you directly. To use this option, you will need to have your EyeSpy360 account open and your EyeSpyLIVE status set to Online. You can do this using the LIVE option [1] in the top right of your account dashboard. 

While you are online and someone views your tour, they will see an option to call you in the top left [2]. 

When they click this button you will be notified inside your account that someone viewing your tour would like to speak with you [3]. 

You can choose to either accept or ignore this call. If you accept the call, you will both enter the tour immediately inside an EyeSpyLIVE video call. If you ignore the call, the user viewing your tour will be notified you aren't available and will be prompted to watch your EyeSpyPLAY recording if you have made one. 

Please see this video tutorial for more information: